System Administrator

The System Administrator is a single user in the system who works within the organization (usually from accounting – requires working with the chart of accounts and accounting books) and maintains ongoing contact with the Customer Manager on behalf of Procee.

The System Administrator is responsible for changes to infrastructure settings such as updating and user permissions, approval workflows, baskets, synchronization, etc.

These settings will only be updated by them, at their request or with their approval, and only through a formal support ticket.

The name of the System Administrator appears at the top of the Support Center in the system (sidebar > Support Center)

Our Support Center is available to users who are not the System Administrator for ongoing support in operating the system